FAQ

  • How long will it take to get my order?
Orders placed before 2pm EST are processed and shipped the next business day.
Orders placed after 2pm EST are processed and shipped after the second business day of the day you placed your order.
  • How long it will take to receive my order?
Allow 5-7business days for shipping in the US, and 14-21 days for shipping outside the US.
  • When will my order ship?

After your payment is verified, it takes up to 24 hours to process and ship your order.

This does not include weekends or Holidays.

  • I need to change something on my order?

If you need to change or cancel your order, please contact us immediately. Once our warehouse 

has processed your order, we will be unable to make any change.

  • I need to cancel my order?

If you placed an order and want to cancel the same day, please call our customer service department ASAP and e-mail us that you wish to cancel.

Our warehouse will receive your e-mail and if your order has not been sent out we will cancel your order and provide a full credit back to your account within 48 hours.

  • How do I get the exact date my order will arrive?

Upon Shipment, you will receive an email notification which include your order's Tracking numbers

and a link. You can also keep track of your order's status, from processing to delivery.